Why is MLEC installing new meters?
MLEC is installing new meters to enhance efficiency, improve reliability, and help keep future costs down for members and the cooperative. Meter technology has changed industry-wide.
What are the benefits?
The new meters will help us respond more quickly to outages, resulting in shorter restoration times. They will also provide better tracking of momentary outages, helping us to address power concerns. The meters will give you the information you need to use energy wisely.
Will you notify me when my meter is going to be installed?
Yes, an MLEC representative will knock at your door in attempt to notify you before the install. A note will be left at your location informing you of the meter exchange.
Will my service be interrupted while you install the new meter?
Unfortunately, yes, there will be a brief interruption of service while the new meter is installed.
Will the new meter automatically notify MLEC about a power outage, or should I still call?
The new meters are designed to alert MLEC about outages. Members should continue to contact MLEC to report an outage and any immediate hazards. The new metering system will help us verify the location of the outage.
Please call 800-450-2191 if you have additional questions about advanced meters.